Are you ready to take on a pivotal role in driving IT excellence? We're looking for a passionate and dynamic Site IT Analyst to join our team at Lithium Du Mali SA. As the Site IT Analyst, you will play a key role in maintaining and enhancing our IT infrastructure while ensuring a secure and efficient IT environment. Under the guidance of the Site IT Specialist, you will be a vital part of our mission to provide exceptional IT support to our dedicated team.
Key Responsibilities:
- Be the first point of contact for all ICT support issues.
- Provide first-level technical support to all LMSA employees in Mali.
- Troubleshoot and diagnose technical issues using remote and in-person support tools.
- Maintain case and problem histories in LMSA's tracking system/IT Helpdesk application.
- Resolve hardware-related problems (desktops, mobile phones, tablets, printers, scanners, etc.).
- Install and configure new hardware and software according to company specifications.
- Assist in the implementation and maintenance of network infrastructure and systems.
- Collaborate on policy implementation, including Change Management, to ensure top-quality systems and user experience.
- Liaise with third-party IT consultants and subject matter experts to expand technical resources.
- Periodically review and document compliance with IT Internal controls and policies.
- Provide technical support for IT Hosted applications (e.g., Pronto Xi).
Position Holder Requirements:
- A minimum of a 2-year degree in information technology or an equivalent qualification.
- At least 2 years of professional experience in IT functions.
- Proficiency in both French and English.
- Knowledge of LAN/WAN/Firewall concepts.
- Experience with antivirus and related packages/applications.
- Knowledge and/or experience with Microsoft Windows 10, 11, and Windows Server.
- Experience using and administering Microsoft Teams, SharePoint, and their underlying concepts.
- Autonomy with a strong ability to work effectively in a team.
- Excellent attention to detail and a proactive, professional work approach.
- Strong written and verbal communication skills.
APPLICATION FORM
At Lithium du Mali, we value the power of teamwork and the ability to collaborate effectively. Along with the qualifications mentioned earlier, possessing a strong inclination towards teamwork will be highly valued. Your curiosity and open-mindedness will set you apart and contribute to our collective success. Join us and experience the Lithium journey in Mali!
How to Apply:
Interested candidates should submit their complete application package (in PDF format) to the following email address: recruitment@goulamina-jv.com no later than October 23h, 2023. Please ensure that your application includes the following documents:
In the subject line of your email, please indicate your full name and the job title for which you are applying.
Important Notes:
We look forward to receiving your application and embarking on an exciting journey together!
